Häufige Fragen

Shape, weight, and carbon grade determine the feel of play. Beginners do well with a round shape (control), while advanced players often prefer teardrop or diamond (power). The fastest way is our Racket Finder: seven quick questions — and we'll show you the racket that matches your game.

Within Germany, 2–5 business days. Shipping within Germany is free on orders over €150.

Yes — you have 14 days withdrawal right on unused items in original packaging. Details under Shipping & Returns.

Visa, Mastercard, PayPal, Klarna, and Shop Pay — secure via Shopify Payments.

The number describes the carbon weave of the hitting surface. Higher grades (18K) provide more precise feedback, while lower grades (3K–12K) offer more comfort and a larger margin for error.

Keep it away from direct sunlight and heat, store it dry after play, and use an overgrip to protect the original grip.

Registration and all information are currently handled via Instagram @aurexcamps. You can find upcoming dates on the Camps page.

The statutory warranty applies. If you experience any material or manufacturing defects, simply reach out to our support team.